Last Updated: 20/01/2025
Welcome to Opulent Lather! By accessing or using our website, services, or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website.
These Terms & Conditions govern your use of Opulent Lather’s website and services. For more specific policies, please refer to the detailed pages linked below:
• Privacy Policy
• Refund & Returns Policy
• Shipping & Delivery Policy
1. General Information
• This website is operated by Opulent Lather. Throughout the site, the terms “we,” “us,” and “our” refer to Opulent Lather.
• By visiting our site or purchasing from us, you engage in our Service and agree to the Terms & Conditions outlined below.
• These terms apply to all users, including browsers, vendors, customers, merchants, and contributors.
2. Product Information & Availability
• We strive to provide accurate product descriptions, but we do not guarantee that all content is free of errors, complete, or up-to-date.
• Product availability is subject to change. We reserve the right to discontinue or modify any product at any time.
• Customers should review ingredient lists before purchase, as we are not responsible for allergic reactions.
3. Pricing & Payments
• All prices are listed in South African Rands (ZAR) and include VAT, unless otherwise stated.
• We reserve the right to update pricing at any time without prior notice.
• Payment must be made through the available payment gateways (e.g., PayFast). We do not store payment details.
• Discount Codes: Discounts may have exclusions, such as limited availability for hampers.
4. Shipping & Delivery
• Shipping costs are calculated at checkout and vary based on location.
• Orders are typically processed within 1-3 business days and delivered within 2-7 business days.
• We are not responsible for delays caused by couriers or external factors.
• Currently, we only ship within South Africa. International shipping is not available.
• For detailed shipping terms, visit our Shipping & Delivery Policy.
5. Returns & Refunds
• We accept returns for unused, unopened, and undamaged products within 7 days of purchase.
• Customers must contact us at sales@opulentlather.com before initiating a return.
• Return shipping costs are the responsibility of the customer unless the product was damaged or incorrect.
• Non-refundable items: Gift cards, hampers, and sale items cannot be returned.
• View our full Refund & Returns Policy for more details.
6. Privacy & Data Protection
• Your personal information is collected, stored, and processed in compliance with POPIA (Protection of Personal Information Act).
• We take security seriously and will not sell or share your personal data without consent.
• For detailed information on how we handle data, please review our Privacy Policy.
7. Intellectual Property
• All content on this site, including images, logos, text, and graphics, belongs to Opulent Lather and may not be used without permission.
8. Limitation of Liability
• Opulent Lather is not liable for any direct, indirect, incidental, or consequential damages arising from product use or website access.
• Customers assume full responsibility for the proper use and storage of our products.
9. Governing Law
• These Terms & Conditions are governed by South African law, and any disputes will be resolved in South African courts.
10. Changes to Terms & Conditions
• We reserve the right to update, change, or replace these Terms at any time.
• Updates will be effective immediately upon posting to our website.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: info@opulentlather.com
📞 Phone: +27 71 308 7889